BOARDRIDERS CLUB TERMS AND CONDITIONS
PLEASE READ THESE TERMS CAREFULLY. BY PARTICIPATING IN OUR BOARDRIDERS CLUB, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY ALL TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU CANNOT PARTICIPATE IN OUR BOARDRIDERS CLUB.
When you create a user account, you will be enrolled in the Company’s loyalty program (hereafter the “Boardriders Club”) and subscribed to receive Boardriders Club emails. By creating an account and participating in the Boardriders Club, you agree (or, if you are under 16, you have obtained your parent or legal guardian’s consent) to participate in the Boardriders Club and receive commercial communications from Company.
The Boardriders Club is valid online at the websites www.quiksilver.com, www.roxy.com, www.dcshoes.com, and www.brdclub.com in Germany, Austria, Belgium, France including Monaco, Italy, Luxembourg, Portugal, UK, Switzerland, Spain, Czech Republic, Poland, the Netherlands, Denmark and Finland (hereafter, “Participating Websites”) and at participating “Boardriders, Quiksilver Roxy and/or DC Shoes” company owned retail stores in Germany, Austria, Belgium, France including Monaco, Italy, Luxembourg, Portugal, UK, Switzerland, Spain, Czech Republic, Poland, the Netherlands, Denmark and Finland found at www.brdclub.com (hereafter, “Participating Stores”).
A. Acceptance of terms and conditions of membership
Individuals aged under 16 years must obtain prior authorization from their parent, guardian or legal representative to join the Boardriders Club. Employees, officers, directors, agents and representatives of Company are ineligible for membership in the Boardriders Club.
You must read and agree to these terms and conditions of membership in the Boardriders Club (“Club Terms”), as set out below.
.To the extent permitted by applicable law, Company may, in its sole discretion, alter, limit, or modify the Boardriders Club rules, regulations, rewards, eligibility for membership, or any other feature of the Boardriders Club or may suspend or terminate the Boardriders Club at any time in its sole discretion, without giving you prior notice. In such instance, your Points (as defined in 9.B below) may terminate or expire. Moreover, Company reserves the right to terminate your account and/or your participation in the Boardriders Club if Company reasonably determines that you have violated these Club Terms, you have more than one (1) account, or that the use of your account or any content or materials owned by Company is disruptive, unauthorized, deceptive, fraudulent or otherwise unlawful.
B. Principle of the Boardriders Club
As a Boardriders Club member, you can earn Boardriders Club points (“Points”) by (i) purchasing Company brand (i.e., Boardriders, Quiksilver, Roxy and DC Shoes) merchandise (includes the purchase of e-gift cards, gift cards and/or third-party goods, but excludes taxes, shipping and the utilization of e-gift cards and/or gift cards) on Participating Websites and at Participating Stores; and (ii) participating in Point-earning activities offered by Company from time to time (e.g., double points Thursday only in Participating Stores, responding to a survey, etc.). Points earned in this way give you the ability to join different membership levels offering access to select rewards (“Rewards”) as determined by Company in its sole discretion.
C. Membership in the Boardriders Club
To join the Boardriders Club, simply ask about it at one of our Participating Stores or join online at the Sites by creating an account. You must create an online user account in order to participate in the Boardriders Club. Upon joining the Boardriders Club, you will receive a welcome email with a digital membership card. You will periodically receive emails from us. You may opt–out of the marketing emails and/or transactional emails at any time. Examples of these are: the welcome email, account statement emails, earned vouchers emails or other communications that help us to maintain your user account. If you opt out of marketing e-mails, you will not be notified of all Rewards that you would have otherwise been notified about had you agreed to receive marketing e-mails from us (e.g., birthday offer and special promotions). You may still access your loyalty membership status, earned Points and discount voucher, by logging into your account.
You are responsible for the accuracy of the information you provide and shall be solely liable for any incorrect, incomplete or out-of-date information. Company reserves the right to request at any time any document to prove the identity of the person who has joined or wishes to join the Boardriders Club, particularly in the case of two people with the same name.
Only one membership in the Boardriders Club is permitted per person and email address. In the event of a dispute over ownership of your user account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of enrollment. For purposes of these Club Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. Membership in the Boardriders Club, Points and Rewards are non-transferable, personal and for individuals’ own private, non-professional use only. Membership, Points and Rewards cannot be assigned.
D. Membership levels
There are 3 levels of membership, Bronze, Silver and Gold .
You may earn Points over a 12-month period from the date on which you (i) join the Boardriders Club; or (ii) reach a higher membership level. Depending on the number of Points earned over such 12-month period, you will be eligible for one of the three levels of Boardriders Club membership, each with its associated Rewards.
- Bronze : When you create a user account at the Participating Website or in Participating Stores, you shall be eligible for Bronze membership.
- Silver : When you reach a minimum of 500 Points but less than 1,000 Points over a 12-month period, as applicable, you shall be eligible for Silver membership.
- Gold : When you reach a minimum of 1,000 Points over a 12-month period, as applicable, you shall be eligible for Gold membership.
Your membership level is valid for a 12-month period from the date on which you become eligible for that level. To remain eligible for the same membership level after the 12 months have elapsed, you must have earned the minimum amount of Points for that membership level, as set forth above.
If, when the 12-month period of eligibility to Silver or Gold membership elapses, you have fewer than the minimum Points necessary for that level, you will no longer be eligible for that membership level. You will then be moved down to a lower level, as set out below:
- If, when the 12-month period of eligibility for Silver membership elapses, you have fewer than 500 Points, you will no longer be eligible other than for Bronze membership.
- If, when the 12-month period of eligibility for Gold membership elapses, you have fewer than 1,000 Points, you will no longer be eligible other than for Silver or Bronze membership, as applicable.
When you are eligible for a higher membership level (Silver or Gold), you shall keep the Rewards of the lower level(s), in addition to access to the Rewards associated with the higher level. You shall not be entitled to the Rewards associated with a membership level higher than your own. For example, as a Silver member, you will get Bronze Rewards in addition to those associated with Silver membership, but you will not be entitled to any Rewards associated with Gold membership.
Your membership Rewards include the following:
Discount offer: The amount of your discount voucher will be determined by the total amount of your purchase. Discount vouchers shall be awarded in 15€ (or 15GBP, 15CHF, 400 CZK, 60PLN, 15 DKK) increments as follows:
Upon signing up and after your first purchase, you will receive a voucher for15€ off your next purchase of 75€ or more.
Thereafter, if you accumulate 300 points or more but less than 600 points, you shall receive a voucher for 15€ off your next purchase.
If you accumulate 600 points or more but less than 900 points during a single transaction, you shall receive a voucher for 30€ off your next purchase.
If you accumulate 900 points or more but less than 1200 points during a single transaction, you shall receive a voucher for 45€ off your next purchase.
If you accumulate 1200 points or more during a single transaction, you shall receive a voucher for 60€ off your next purchase.
Each voucher shall be valid for twelve (12) months from date of issuance or such other time as set forth on the voucher.
Discount vouchers may only be used for the purchase of Company brand (i.e., Boardriders, Quiksilver, Roxy and DC Shoes) merchandise on Participating Websites or at Participating Stores. Each voucher may only be used once. Discount vouchers have no market or cash value and are non-transferable.
When using the voucher, your loyalty account is automatically debited by the corresponding number of points (300 points for a voucher of 15€, 600 points for a voucher of 30€, 900 points for a voucher of 45€ and 1200 points for a voucher of 60€).
Some Rewards may only be available to residents of a particular country.
Depending on your membership level and email preferences, you may receive additional Rewards as determined by Company. See specific reward pages (https://www.brdclub.com/en/benefits/) for details. Company reserves the right to substitute Rewards at its sole discretion. Unless otherwise noted by Company, Rewards cannot be combined with any other offers.
You cannot use Rewards retroactively for prior purchases. Company is not responsible for lost or stolen Rewards.
If you opt out of certain types of e-mails, you may not be able to receive Rewards by e-mail.
Points have no monetary or real-world value. Unless a special offer is applicable (e.g., double points Thursday in Participating Stores), you shall earn one Point for every euro [1€] (or 1GBP, 1CHF, 20CZK, 4PLN, 1DKK) you spend (as applicable, based on country of purchase) (includes the purchase of e-gift cards, gift cards and/or third party goods, but excludes taxes, shipping and the utilization of e-gift cards and/or gift cards) on a Participating Website or in a Participating Store. Points may be earned in fractional amounts depending on the value of your purchase and will be rounded up to the next euro. When making a purchase on a Participating Website, you must log-in to your user account in order to earn Points. From time to time, we, or others acting with our permission, may offer you special promotions that offer you “Promotional Points." Promotional Points, such as “bonus" Points, will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in the promotional offer.
No Points will be earned for purchases made on a Participating Website using the guest checkout option. Any purchases you make prior to joining the Boardriders Club will not be eligible for Points.
Company reserves the right, in its sole discretion, to determine and establish the value of Points. In the event of a dispute regarding the number of Points earned by a member, Company shall have the sole discretion to determine the accurate number of Points earned by such member. All decisions by Company with respect to Points are final.
G. Updating Your Account
Participation in the Boardriders Club requires an e-mail address and a valid password. You should consider your user password confidential information. Anyone with knowledge of both your email address and password can gain access to your account. You agree to immediately notify us if you become aware of any loss or theft of your password or any unauthorized use of your email and password. IT IS YOUR RESPONSIBILITY TO COMPLY WITH THESE OBLIGATIONS.
When a security data breach is likely to result in a high risk to your rights and freedoms, we shall communicate the security data breach to you or the competent data protection authority, where legally required.
It is your responsibility to keep your information up to date and to notify Company of any changes by editing your user account information. You shall be solely liable for any out-of-date, incomplete or inaccurate information. Under no circumstances may Company be held liable in the event that you do not receive Points or a Reward due to out-of-date, incomplete or inaccurate information.
You may close your user account by simply ask about it at one of our Participating Stores or by sending a request to the customer service by filing the form available on the Participating Websites.
H. Fraudulent Use of the Boardriders Club Club
Any fraud, attempted fraud or theft on a Participating Website or at a Participating Store, any wrongful or inappropriate use of the Boardriders Club, any abnormally high number of transactions found to have been made over one or more days, any payment incident or more generally any violation by you of these Loyalty Terms shall lead to the suspension or deactivation of your membership in the Boardriders Club. In case of fraudulent use of the Boardriders Club or use in violation of these Loyalty Terms, Company reserves the right to suspend or deactivate your account, the Boardriders Club and/or cancel Rewards and you shall have no right to claim any compensation. In addition, any Points acquired in violation of these Loyalty Terms or through misuse or fraudulent use shall be cancelled without any form of compensation.
I. Amendment, failure or interruption of the Boardriders Club
Company reserves the right to amend these Club Terms at any time, without providing you notice. Company also reserves the right to change Rewards offered, as well as to amend or suspend the Boardriders Club.
Company shall be exempt from any liability for all indirect damages resulting from any failure, amendment, or withdrawal of the Boardriders Club.
PARTICIPATION IN THE BOARDRIDERS CLUB IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER, ELECTRICAL SYSTEM, WIRELESS ROUTER OR COMMUNICATION DEVICE, LOSS OF DATA OR OTHER HARM THAT RESULTS FROM YOUR UTILIZATION OF THE NETWORK. COMPANY ASSUMES NO LIABILITY FOR ANY COMPUTER VIRUS OR OTHER SIMILAR SOFTWARE CODE THAT IS DOWNLOADED TO YOUR COMPUTER FROM THE NETWORK. COMPANY WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A RESULT OF SOMEONE ELSE USING YOUR PASSWORD OR ACCOUNT, EITHER WITH OR WITHOUT YOUR KNOWLEDGE..